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Noticeboard

All patients are required under our contract with NHS England are to be allocated a named General Practitioner. All patients registered at the practice have been allocated a GP. To find out who your GP is please ask at reception, you will of course,still be able to access all doctors working at the practice.

 

Practice Policies

Rights and Responsibilities

registrationThe surgeries are here to provide a healthcare service to its patients. We will endeavour to maintain the highest standards, including treating you and your family with respect and consideration, maintaining confidentiality of information, providing you with information about your options.

You will be expected to treat the doctors, nurses and other staff members with respect, inform us in reasonable time if you are unable to keep an appointment, inform us of any changes which may influence your care and comply as far as is possible with the treatment plan agreed.

 Violence or abuse towards any person on our premises will not be tolerated. It is the practice’s policy to remove anyone behaving this way from the list of patients. Arrangements would be made to register our patient with a practice in Doncaster which has special facilities enabling them to manage violent patients.

Your Information

The practice keeps careful records in order to ensure a high standard of care. Over time this builds into a comprehensive record about each patient. We take seriously our responsibility to protect this information and use it only in appropriate ways. It will be used to care for you and passed on to others who will continue to care for you, such as a hospital consultant. It will not be passed to anyone else without your express consent, including members of your own family. Data is used to provide other organisations with information but only in a way that does not identify individuals. All personnel are aware of the importance of this responsibility.

Practice Philosophies

To promote the best possible health care for our patients of all ages, making full use of the services provided. We also encourage appropriate self-care, self-understanding and attention to a healthy life-style.

Practice Leaflet

Practice Leaflet

Freedom of Information Publication Scheme

Our Appointment System explained.

Your Surgery Your Say leaflet

Why do GPs sometimes charge fees? Your questions answered

Ordering prescriptions

Practice Charter 2016

Complaints

We are always willing to listen to comments about how we can improve our services. Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur. Julie Dodd our Manager, will give you further information.

Complaints Form

You Asked We Listened - Oct 2016

Annual Complaints Report 2015-16

Annual Compaints Report 2014-15

Annual Complaints Report 2012-13

Annual Compaints Report 2011-12



 
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